Attendance

Attendance records when your team arrives and leaves, and flags anyone working on a day off. Nothing is recorded until you set the branch location, so start there.

Steps

1. Open Settings, then the Attendance tab.
2. Standing in the branch, select Use my current location.
3. Pick a Radius, then switch that branch on.
4. Ask your team, on each phone or browser they use, to select Enable automatic attendance on Today rather than close the card.
5. Open Hours & attendance, then Attendance record.
6. To fix a record, select the person’s row. If they have several that day, pick the one to change.
7. Correct the times and fill in Reason, then select Save.

How your team clocks in

Once a team member turns it on, razza checks them in while razza is open on their screen at the branch. Turning it on covers only that person, on that phone or browser. On a new phone, another browser, or a shared device they have not turned it on for, razza records nothing for them and hides Clock in and Clock out until they do. On iPhone, razza added to the Home Screen counts as another browser.

If they keep razza closed for an hour, the record ends at the last time they had it open, and razza checks them in again when they next open it at the branch. Staying past their shift with razza open keeps the same record going. They can also select Clock in on Today from inside the branch, and Clock out when they leave. After Clock out, razza does not check them in automatically that day until they select Clock in. The same goes when you add a check-out to a record that is still open.

Correct, add or delete a record

A check-out earlier than the check-in counts as the next day, so you can correct a shift that ran past midnight.

To add a missing record, open its date on the Daily tab, then select Add record. To delete one, fill in Reason in the correction window, then select the bin icon (Delete record) beside the record and confirm.

If you cannot pin the branch in person

If you see Use registered branch location, you can use it from anywhere to pin the branch from its registered address. A reading of your current location has to be accurate instead, and razza refuses one out by more than 200 metres. Until a branch has a location the switch stays off, and you see Set the branch location first.

What the record shows

Daily lists everyone for one date with their in and out times, and gathers anyone who missed their scheduled shift under Absent. Monthly totals each person’s hours against the hours their schedule expected. Before the day you added a team member, or their Hire Date if that is later, razza counts only days with a record, so nobody is marked absent before they joined.

What works without it

Staff schedules and leave work whether or not you track attendance. Attendance only adds the clocking in and out.