Assign services to your team

A service appears on your booking site only when someone who can be booked, and who works at the service’s branch, is assigned to it. razza marks a service that should be on your booking site but has nobody to perform it No team member assigned in the services list. The line at the top of the list counts the selected branch’s services, including how many carry that warning.

Watch how it is done

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Steps

1. Open Services.
2. Tick the services each team member provides.
3. On a computer, select Assign All Services under a name to tick every service at that branch at once.

razza saves each tick as you make it. You cannot tick someone for a service at another branch: only people who work at the service’s branch can perform it.

Only people with Bookable Team Members ticked appear here, and a team member also needs Active Team ticked. If someone is missing, edit them in Team and tick whichever is off.

What happens when you untick someone?

If they have upcoming bookings for that service, razza asks before unassigning them and lists each booking with its status. Select Confirm to unassign them, or Cancel to change nothing. With no upcoming bookings, razza unassigns them straight away.

Confirming does not cancel or move those bookings. They stay with that person, and razza marks each one Needs Reassignment. Tick the person for that service again and razza removes the mark.

The bulk button works both ways

Assign All Services covers every service at that branch except those marked Hidden, and it includes those marked Not on booking site. If the person already has all of them, the same button unassigns them from every one straight away, without asking first as a single untick does, and razza marks their upcoming bookings for those services Needs Reassignment. When you view all branches, it uses that person’s own branch.

Not on your booking site, or no times?

If the service still shows No team member assigned, nobody assigned to it can be booked at its branch: tick someone who works there. If the service is on your booking site but offers no times, check that it fits inside the person’s working hours and the branch’s hours, then read the availability grid.

If you untick Active Team for a team member, they no longer appear here, and razza stops counting them for the services they are ticked for. A service on your booking site that only they were ticked for leaves the site and shows No team member assigned, so tick someone active who works at its branch. razza keeps their ticks, so making them active again restores the same services.